Welcome to Beauty Creative House ("BCH") and the FAMOS brand. These Terms and Conditions outline the rules and regulations for using our website and engaging with our products and services. By accessing or using any part of our website or services, you agree to be bound by these Terms and Conditions.

1. General Information

Beauty Creative House ("we," "us," or "our") operates in the beauty industry, offering products under our own brands, including FAMOS, and providing private label services to consumers and distributors. These Terms apply to all users of the website, including customers, suppliers, and distributors.

2. Products & Services

BCH provides a variety of beauty-related products and services, including but not limited to:

• Fragrance
• Color Cosmetics
• Skincare
• Gifting
  Our products are subject to availability and may be withdrawn or modified without prior notice.

3. Pricing & Payments

All prices displayed on the website are in AED and are subject to change without notice. BCH reserves the right to modify prices at any time, but any changes will not affect orders already placed. Payments are processed securely through our trusted partners. By making a purchase, you confirm that the information you provide is accurate and complete.

4. Shipping & Delivery

Shipping costs and delivery times will be calculated based on your location and the chosen shipping method. We strive to ensure timely delivery, but BCH is not responsible for delays caused by external factors (e.g., customs clearance, shipping carrier issues).

5. Returns & Refunds

We stand by the quality of our products. If you are not satisfied with your purchase, you may return the product within 10 days from receipt. Returned products must be unused, in their original packaging, and accompanied by proof of purchase. Refunds will be processed upon receipt and inspection of the returned item. Shipping fees for returns are the responsibility of the customer unless the product was faulty or incorrect.

6. Intellectual Property

All intellectual property rights for the content, logos, designs, and trademarks associated with BCH and our brands (including FAMOS) are owned by Beauty Creative House or licensed to us. You may not reproduce, distribute, or modify any content without our prior written consent.

7. User Responsibilities

Users of our website must:

• Provide accurate, current, and complete information.
• Use the website lawfully and respectfully.
• Not interfere with the website’s functionality or security.
  We reserve the right to terminate or restrict access to users who violate these rules or engage in any activity harmful to BCH.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal data when using our website or services. Please refer to our privacy policy page for further details.

9. Limitation of Liability

To the fullest extent permitted by law, BCH will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our products, services, or website. This includes but is not limited to damages for loss of profits, data, or other intangible losses.

10. Indemnification

You agree to indemnify and hold BCH harmless from any claims, damages, liabilities, or expenses arising from your use of our website or breach of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of UAE, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of UAE.

12. Changes to Terms & Conditions

BCH reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the website. Continued use of the website or our services after any changes constitute your acceptance of the new Terms.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: info@beautycreativehouse.com