At Beauty Creative House ("BCH"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, purchase products, or engage with our services. By accessing or using our website or services, you consent to the data practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when:

• You make a purchase
• Sign up for our newsletter
• Contact us for inquiries or support
• Participate in promotional events, surveys, or competitions

The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and mailing address
• Payment Information: Credit card details and billing information (processed securely through our trusted payment processors)
• User Preferences: Information about your beauty preferences or purchase history
• Usage Data: Information automatically collected about how you interact with our website, such as IP address, browser type, and device information

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Fulfillment: To process, ship, and deliver your orders, as well as provide updates on your order status
• Customer Service: To respond to inquiries, handle returns, and provide support
• Marketing & Promotions: To send you promotional emails, offers, or updates about our products, if you have opted in to receive them
• Improving Services: To analyze user behavior and feedback in order to enhance our website, products, and customer experience
• Legal Compliance: To meet legal obligations, such as tax reporting or fraud prevention

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to:

• Personalize your browsing experience
• Track website usage and performance metrics
• Remember your preferences, such as items in your cart

You can modify your browser settings to control or block cookies, but please note that some features of our website may not function properly without them.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: We work with third-party vendors (e.g., payment processors, shipping partners) to help fulfill orders, process payments, and manage communications
• Legal Compliance: We may disclose your information if required by law, regulation, or legal request (e.g., responding to court orders, enforcing agreements, or protecting our rights)
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, subject to the same privacy protections

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. These measures include:

• Encryption of sensitive data during transmission (e.g., payment information)
• Secure servers and firewalls
• Regular security audits and updates to safeguard against data breaches

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account password confidential.

6. Your Data Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you
• Correction: You can request corrections to inaccurate or incomplete information
• Deletion: You can request the deletion of your personal data, subject to legal obligations
• Opt-Out: You can unsubscribe from our marketing communications at any time by following the “unsubscribe” link in our emails

To exercise any of these rights, please contact us at info@beautycreativehouse.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal or reporting obligations. If you request the deletion of your data, we will comply unless we are legally required to retain certain information.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child’s personal data has been collected without parental consent, we will take steps to delete it promptly.

9. International Transfers

If you are accessing our website from outside UAE, please be aware that your personal information may be transferred to, stored, and processed in a country other than your own. We ensure that any international transfers of data comply with applicable privacy laws and maintain similar levels of protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the date of revision. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@beautycreativehouse.com
Address: Dubai, UAE.